COVID Precautions for A Joyful Holiday ExperienceQ: Do I need to show proof of vaccination or negative test to attend the show?
A: The Joyful Holiday Experience tour does not require proof of vaccination or negative test in order to attend the show on December, 31st, 2021. Please keep an eye on our website as this policy is subject to change based on policies set forth by federal and state health authorities.Q: Are masks required during the show?
A: Masks are required for all guests regardless of vaccination status. Please keep an eye on our website as this policy is subject to change based on policies set forth by federal and state health authorities.
Chesapeake Employers Insurance Arena uses Ticketmaster for all ticketing. If you purchased online, you will not be able to print your ticket at home, you will need to download your ticket on your smart phone. To do this, you will log into your Ticketmaster account on your phone to download your mobile tickets. We recommend using the Ticketmaster App (available for iOS and Android) to download your tickets. Please be sure to have your tickets pulled up on your phone prior to getting in line to avoid connectivity issues and to best keep the lines moving.
If tickets have been transferred you must accept them into your Ticketmaster account. Once accepted pull up the tickets on your phone for entry. We highly recommend taking care of any ticket transfers before arriving to the show.
If you’re unable to pull your tickets up on your phone, you may visit the ticket office and have them print your tickets. If you do so, you will be subject to a ticket printing fee. Please note: The ticket office is unable to print any tickets which have been transferred but have not been accepted.
If you choose will call as the option for your tickets, you will need a photo ID matching the name of the ticket purchaser to pick your tickets up from the ticket office window. The ticket office is unable to handle any issues for tickets not purchased via Ticketmaster. Please contact the point of purchase if you have issues/concerns.
FOOD & BEVERAGE
Concession items include standard arena favorites including, hot dogs, popcorn, candy, and nachos. As well as BBQ and Pit Beef sandwiches. Beer, Wine and canned cocktails are available on the concourse.
FLOOR LEVEL SEATING
If you have floor seats, you will access the floor by taking the arena stairs in Section 100 (section straight ahead when you enter the venue). For those with limited mobility, please ask our event staff for directions to the elevator. MORE INFO HERE
SAFETY & PROHIBITED ITEMS
Safety is important for all guests attending Chesapeake Employers Insurance Arena. Before entering the venue, each guest will go through a security checkpoint where you will walk through a metal detector. For a list of prohibited items and other event info, please click here
TRAFFIC & GENERAL PARKING INFO
Please click the link below to review a map of the University
CLICK HERE FOR A MAP
To GPS direction, use the following address:.
1000 Hilltop Circle
Baltimore, MD 21250
PREFERRED PARKING INFO
Preferred Parking is available for sale online only. If you have purchased preferred parking, please have your parking pass ready when pulling into the preferred lot. If you purchased your tickets online, you will show the parking attendant the ticket on your phone to gain access into the lot. Follow signs for Preferred Parking when you arrive. Preferred parking is located in the Stadium Lot adjacent to the event center. Please note that preferred parking is valid for parking only and not valid for entry into the building.
Non-preferred parking is free and first-come, first, serve. Please follow directions from parking attendants.
WE ARE LOOKING FORWARD TO WELCOMING YOU TO
CHESAPEAKE EMPLOYERS INSURANCE ARENA!