KNOW BEFORE YOU GO
MAGIC PASS DOORS : 2:00 PM
GENERAL DOORS: 3:00 PM
SHOW STARTS: 4:00 PM
TRAFFIC ALERT: Heavy traffic conditions are expected for this show. Guests are encouraged to arrive early and carpool.
TICKET READINESS ALERT: To ensure quick and easy entry, please have your ticket ready to scan prior to getting in the security line. You must accept your tickets and add them to your device wallet. Large crowds can cause cellular service delays.
Chesapeake Employers Insurance Arena uses Ticketmaster for all ticketing. If you purchased online, you will not be able to print your ticket at home, you will need to download your ticket on your smartphone. To do this, you will log into your Ticketmaster account on your phone to download your mobile tickets. We recommend using the Ticketmaster App (available for iOS and Android) to download your tickets. Please be sure to have your tickets pulled up on your phone prior to getting in line to avoid connectivity issues and to best keep the lines moving.
If tickets have been transferred you must accept them into your Ticketmaster account. Once accepted pull up the tickets on your phone for entry. We highly recommend taking care of any ticket transfers before arriving to the show.
If you’re unable to pull your tickets up on your phone, you may visit the ticket office and have them print your tickets. If you do so, you will be subject to a ticket printing fee. Please note: The ticket office is unable to print any tickets which have been transferred but have not been accepted.
If you choose will call as the option for your tickets, you will need a photo ID matching the name of the ticket purchaser to pick your tickets up from the ticket office window. The ticket office is unable to handle any issues for tickets not purchased via Ticketmaster. Please contact the point of purchase if you have issues/concerns.
HOW TO VIDEOS:
How to Transfer Tickets
Add Tickets to Wallet
FOOD & BEVERAGE
Concession items include standard arena favorites including, hot dogs, popcorn, candy, and nachos. As well as BBQ and Pit Beef sandwiches. Rita's, SweetFog and Darrins Churros & Warm Nuts will be available for purchase. All concession stands are cashless.
Chesapeake Arena is a cashless venue. We accept all major credit cards and debit cards including Apple Pay and Google Pay.
FLOOR LEVEL SEATING
If you have floor seats, you will access the floor by taking the arena stairs in Section 100 (section straight ahead when you enter the venue). For those with limited mobility, please ask our event staff for directions to the elevator. MORE INFO HERE
SECOND-FLOOR (200-LEVEL) SEATING
Second-level seating is not ADA-accessible. Guests will use stairs to access the second level from the concourse.
SAFETY & PROHIBITED ITEMS
Safety is important for all guests attending Chesapeake Employers Insurance Arena. Before entering the venue, each guest will go through a security checkpoint where you will walk through a metal detector. For a list of prohibited items and other event info, please click here
TRAFFIC & GENERAL PARKING INFO
Please click the link below to review a map of the University
CLICK HERE FOR A MAP
To GPS direction, use the following address:
1000 Hilltop Circle
Baltimore, MD 21250
PREFERRED PARKING INFO
A limited quantity of parking is available through ParkWhiz for this show.
If you have purchased preferred parking, please have your parkwhiz parking pass ready when pulling into the preferred lot.
Chesapeake Arena highly recommends downloading the ParkWhiz App or adding parking tickets to your phones's wallet to ensure you can easily access tickets in crowded areas with delays in cellular and wifi service.
Follow the signs for Preferred Parking when you arrive. Preferred parking is located in the Stadium Lot adjacent to the event center. The entrance to the preferred parking lot is on Poplar avenue and is not accessible via Hilltop Circle. You will show the parking attendant the ticket on your phone to gain access to the lot. Please note that preferred parking is valid for parking only and not valid for entry into the building.
Preferred parking is available for sale at the lot, on show day if spaces are available. To guarantee you are able to access preferred parking, Chesapeake Arena highly recommends purchasing preferred parking in advance on Parkwhiz.
Non-preferred parking is free and first come, first, serve. Please follow directions from parking attendants. No permits are needed for parking around the campus. Signage indicating permits required refers to students and faculty permits needed on a Monday through Friday basis.