Bag Policy
Bag Policy
Each guest, including children, will be able to carry one approved clear bag and one clutch.
Clear plastic, vinyl, or PVC bags that do not exceed 12" x 6" x 12".
One-gallon clear plastic Ziploc-style bag. These bags are still subject to search.
Small clutch bags that do not exceed 4.5” x 6.5” with or without a handle or strap.
Diaper bags (with child) after inspection.
An exception will be made for medically necessary items that cannot fit into a clear bag, after proper inspection.
All other bags will not be permitted. A list of prohibited bags includes, but is not limited to: purses, backpacks, drawstrings bags that are not clear, briefcases, coolers, fanny packs, luggage, computer bags, camera bags, and binocular cases.
Guests are encouraged to return unauthorized items to their vehicles.
Chesapeake Employers Insurance Arena Management reserves the right to remove anyone from the event who violates any laws, event rules or regulations, or directives from event staff
Ticketing
Please have your ticket ready to scan before entering the security line. Accept your tickets and add them to your device wallet to avoid service delays.
Chesapeake Employers Insurance Arena uses Ticketmaster. Download your mobile ticket via the Ticketmaster App. No printed tickets allowed. To do this, you will log into your Ticketmaster account on your phone to download your mobile tickets. We recommend using the Ticketmaster App (available for iOS and Android) to download your tickets. Please be sure to have your tickets pulled up on your phone prior to getting in line to avoid connectivity issues and to best keep the lines moving.
If tickets are transferred, accept them in your Ticketmaster account before arriving.
The ticket office is unable to handle any issues for tickets not purchased via Ticketmaster. Please contact the point of purchase if you have issues/concerns.
Payment Methods
Chesapeake Employers Insurance Arena is a cashless venue. Only major credit cards, debit cards, Apple Pay, and Google Pay accepted.
Prohibited Items
Safety is important for all guests attending Chesapeake Employers Insurance Arena. Before entering the venue, each guest will go through a security checkpoint where you will walk through a metal detector. View the full list of prohibited items on Event Policies & FAQs
Parking
Limited parking available via ParkWhiz. If you have purchased preferred parking, please have your ParkWhiz parking pass ready when pulling into the preferred lot. Download the ParkWhiz App for easy access.
Follow the signs for Preferred Parking when you arrive. Preferred parking is located in the Stadium Lot adjacent to the event center. The entrance to the preferred parking lot is on Poplar avenue and is not accessible via Hilltop Circle. You will show the parking attendant the ticket on your phone to gain access to the lot. Please note that preferred parking is valid for parking only and not valid for entry into the building.
Non-preferred parking is free and first come, first serve. No permits are needed for parking around the campus. Signage indicating permits required refers to students and faculty permits needed on a Monday through Friday basis.
Food & Beverage
Concession items include standard arena favorites including, hot dogs, popcorn, candy, and nachos.
Check out the Specialty Hot Dogs at the new TOP DAWG concession stand located outside of section 103.
Indulge in Baltimore Favorites like the Chicken Chesapeake & the Crabby Pretzel at Baltimore Faves located outside of section 104.
The Grab & Go market will be open for a quick grab of snacks, candy, drinks, and canned cocktails.
SweetFrog and Darrins Churros will be available for purchase.
Concession stands serve beer, wine, canned cocktails, and a selection of liquor.